How to Resolve a Police Clearance HIT Status?

Getting a HIT on your police clearance application can leave anyone worried, and why should it not? A police clearance HIT status means that your name matches someone who has a pending case or criminal record in the National Police Clearance System (NPCS) database. However alarming it may sound, there are many ways to resolve it.  

What is a “HIT” Status in Police Clearance?

A “HIT” happens during the police clearance process when your name matches someone in the system who has a criminal record, case, warrant, or other legal issue.

In this case, your case will require additional police clearance verification to prove your identity. A police officer will manually review your details, which may delay the processing time.

Steps to Resolve a Police Clearance HIT Status

In case your application shows a HIT status, you should not worry. The following steps will have you resolve this issue:

Process to Resolve Police Clearance HIT Status

Step 1: Contact the Concerned Authorities

If you get a HIT status on your police clearance application, you need to contact the nearest police station in question. Understand the reason why you got a HIT and listen carefully to the guidelines provided by the officer.

Important: It is best to write down all the guidelines so it makes following them easier.

Step 2: Provide the Necessary Documents

If your name gets a HIT, you will be asked to provide documents proving your identity. For instance, if the HIT is against your name, you will be asked to provide proof of address or multiple government-issued IDs to prove your identity.

On the other hand, if the HIT has occurred due to a resolved legal case against you, it means it is still present in the record. In this case, you will have to provide court documents that show that the case has been resolved. Once that it done, the HIT status will be removed.

Step 3: Cooperate During the Verification Process

Fully cooperating in the verification process will help speed it up. Answer all the questions asked truthfully and provide all the documents you are asked for.

Step 4: Regular Follow Up

After providing all the documents and clarifications, remember to follow up regularly with the authorities regarding your HIT status. Depending on how serious the issue is, it can take time.

Top 4 Reasons for Getting a HIT Status in Police Clearance

Knowing why you get a police clearance HIT can help you avoid getting one in the future. There are 4 main reasons why you can get a HIT.

  • Mistaken Identity: The first reason why you can get a HIT is that your name, surname, birthday, or other personal details match those of someone who has a criminal record. The system will consider you a possible match to that person and flag your application.
  • Matching Personal Information: If your parents’ name, address, or contact information is similar to someone who holds a criminal record, your application will get a HIT.
  • Common Name: There are many people with the same surname in the Philippines. Common surnames can easily match people with a criminal record.
  • Unresolved and Pending Cases: If there is an ongoing or pending investigation against someone with the same, the application will get a HIT.

4 Ways to Avoid Getting a HIT Status

To make sure that you don’t get future HITs on your pnp clearance application, follow these steps.

  • Double check the information: Always check and then double-check the facts that you write down in the application form.
  • Use Your Full Name: Using full and middle names reduces the chance of your name matching someone in the criminal database.
  • Use Valid IDs: Always be sure to use government-issued IDs like your national ID card, SSD ID, driver’s license, etc., for verification purposes.
  • Watch out for Common Names: If you have a common middle, surname, or first name, fill out the application form carefully. It is best to be proactive and talk to the concerned authorities beforehand. This will help avoid getting a HIT status.

Conclusion

Getting a HIT on your police clearance can leave you worried. However, it is just a security measure that is there to ensure public safety. You just need to understand the reasons behind it and how to resolve it. Staying informed is important to avoid any future delays.

Frequently Asked Questions

The length of time depends on the complexity of the situation. For instance, if it is a case of wrong personal information, it might take a few days for the case to resolve.

However, if your details match someone who has a pending criminal record, it might take up to a few weeks for the issue to be sorted out.

There’s usually no extra fee to clear a HIT, but you might need to cover costs for travel or additional documents.

If you get a HIT, you’ll need to personally visit the police station or clearance office so they can verify your identity. Bring a valid ID and any documents that can help prove who you are and clear up the match.

Your government-issued ID needs to be presented along with any other documents asked for.

To get a police clearance renewal, follow these steps:

  • Go to the PNP Clearance website
  • Log in or create an account.
  • Fill out the application form with accurate personal details.
  • Set an appointment at your preferred police station.
  • Pay the fee (usually ₱150) via GCash, 7-Eleven, or other options.
  • Visit the police station on your appointment date for photo and fingerprint capture.
  • Claim your clearance after processing—unless there’s a police clearance HIT, which may delay it.

A HIT in your NBI clearance means your name matched someone with a record. It needs manual verification, which may delay the release of your clearance.

No, a TIN ID isn’t required. Just bring a valid government ID and any documents that prove your identity to help clear the HIT.

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