NBI Clearance Online Appointment & Registration Application Requirements 2025
The NBI Clearance Certificate is an essential document in the Philippines. Issued by the National Bureau of Investigation (NBI). It serves as official proof that the holder has no criminal record. It is commonly required for legal transactions, travel, business activities, and securing employment.
Similar to National Police Clearance, applying for an NBI Clearance Certificate has become more convenient, thanks to online services. You can now easily book a clearance appointment and renew your certificate online. Here are the details you need:
NBI Clearance Online Registration Process 2025
The Philippine government is making significant efforts to simplify the process of applying for and obtaining official documents such as the NBI Certificate. To support this initiative, they have introduced an online system where you can register and get your NBI Online Clearance Appointment easily.
The online system offers convenience, saves time, and accuracy and saves you from the hassle of spending hours in line.
However, there are some people who still prefer the traditional way of doing things – physically going and getting the clearance certificate. Therefore, we will cover both methods here.
Here’s a step-by-step guide to apply for NBI online clearance:
1. Visit the Official Website
Visit the official NBI clearance website by clicking on https://clearance.nbi.gov.ph/. The layout of the website is shown below.
2. Create an Account
If you already have an account, click on sign in below as indicated by the arrow. Enter your Email and password.
If you don’t have an account, you can easily create one. Fill in the details accurately and double-check for any spelling mistakes or inaccuracies.
3. Enter One Time Password (OTP)
The NBI certificate registration process is highly secure. Therefore, you will also get a 6-digit OTP on your mobile phone. Once you receive it, insert it in the NBI clearance application form.
Tip: If you did not receive the OTP, don’t worry. Click on re-send OTP to get it.
4. Log in to Your Account
After submitting the OTP, go back to the official website. Now, log in to your NBI account by entering your email and password and clicking on SIGN IN.
5. Fill Out the Application Form
- Once you log in, go to the Applications section.
- Click on the Apply for Clearance button to start the application process.
- Fill in all the personal details carefully.
- The application form is shown below. You need to fill it up.
- Once you have checked and re-checked the information, hit the Save Information button to save everything.
6. Select the Purpose of the Application
Another important step is to select the reason for application. Pick one from the following options:
- Employment
- Travel
- Visa
- Legal requirements etc.
7. Schedule an Appointment
The last step before confirming your NBI appointment online is to select when you want to have it.
- Firstly, select the NBI branch near you. The reason why you should select a branch near you is that it will be easier to visit on the day of the appointment.
- Next, select a day and time at your convenience. For instance, here we have selected Wednesday 10th August 2025 and decided on the PM slot.
8. Choose the Payment Method
Once you have scheduled an appointment, select the payment method of your choice.
NBI provides multiple ways to pay your fees for added convenience.
- Pay online using bank transfer, GCash, PayMaya, or credit card
- Pay in person at authorized outlets like 7-Eleven and Bayad Centers
Follow the instructions to complete your payment. Afterward, you will receive a payment receipt as confirmation.
Note: Make sure to save the payment receipt as a proof of payment.
9. Keep Your Documents Ready
It is a good idea to prepare all the required documents as soon as you get the appointment. A list of required documents has been provided later on in the guide.
- Make copies of the original documents and keep extras with you.
- Always keep your appointment reference number. It looks something like this.
10. Visit NBI Office for Biometrics
- On the day of the appointment, try to arrive half an hour early at the NBI branch.
- Provide all your documents for verification.
- If all the documents are in order, you will be asked to move to the biometric verification area. Here, get your fingerprints and photo done.
11. Allow Time for Processing and Release
- After your fingerprints and photo are taken, the system checks for any records linked to your name. This usually doesn’t take long, but it can vary depending on how busy the NBI office is that day.
- Once everything is cleared, your NBI certificate will be ready. You’ll have the option to either pick it up yourself or have it delivered, depending on what’s offered at your location.
Note: Obtaining an NBI Online clearance in the Philippines typically takes just 1 day if there’s no “HIT” on your record. However, if a “HIT” occurs, the process can take up to 15 days.
NBI Online Clearance Requirements Walk In
First, type on Google “NBI Clearance Office Near Me” to locate the nearest branch and ensure that you get to the right place.
- Visit the nearest NBI office.
- Get the clearance application and fill it on the spot.
- Once the form is filled, you can go ahead to the fee counter to pay the clearance fee. Usually, it is PHP 130, but there might be a little extra fee depending on the method you are applying for.
- Next, get your receipt and move over to the biometric counter. Get your fingerprints and photo done here.
NBI Clearance for First Time Job Seekers
If you are a first-time job seeker, you will have the advantage of getting a FREE NBI Clearance certificate under the First-Time Jobseekers Assistance Act (RA 11261). All you need to do is provide your Barangay Certificate along with the above documents.
Application Requirements
As a first time job seeker applying for NBI online clearance, you need the following documents:
- Valid Government-Issued ID: Such as a passport, driver’s license, or any other acceptable ID.
- Barangay Certification: Obtain Barangay Clearance from your local Barangay stating that you are a first-time job seeker and have been a resident for at least six months.
How to Apply for NBI Online Clearance as a First Time Job Seeker
If you are using NBI Official site, you’ll see First Time Job Seekers option as shown in the picture below:
When you click it, a pop up will appear stating the eligibility criteria and requirements for first time job seekers. Read them carefully and click Continue button.
You’ll be redirected to the NBI portal for first time job seekers.
Once you land on the portal, here are the steps you need to follow:
- Create an account: Go to https://firsttimejobseekers.nbi.gov.ph/ and create a new account.
- Fill out the application form: Enter all your personal details as required.
- Schedule an appointment: Choose your nearest NBI branch and appointment date and save the appointment.
- Visit the NBI office: On your appointment date, bring your Barangay Certification and valid ID.
- Biometric capture: Your fingerprints and photograph will be taken.
- Receive Your Clearance: If there are no issues, you may receive your NBI certificate on the same day.
NBI Multipurpose Clearance Requirements 2025
Here are the documents needed for NBI multipurpose Clearance:
- Two recent passport sized pictures
- Any one of the two government-issued IDs which are valid and authentic:
- PRC Card
- Passport
- Voter’s ID
- UMID
- Government issued birth certificate
- PhilHealth ID
- Postal ID
- Driver’s License
- Senior Citizen ID
- Seaman’s Book
- Police Clearance Certificate
- National ID
- OFW ID
- Marina ID
- PWD ID
- Payment receipt of the payment you have made
- In case you are renewing your NBI certificate, you also require:
- Old NBI Clearance certificate
- 2 valid government IDs
Remember to keep the originals along with 2 photocopies of the documents to avoid any issue. Check the validity of each document separately and make sure none of them are expired.
How Much is NBI Online Clearance Fee?
- New Application: ₱130 + ₱25 (service fee) = ₱155
- Renewal: ₱330 + ₱25 (service fee) = ₱355
Note: Fees may vary based on the purpose of the clearance and location.
NBI Clearance Validity
An NBI certificate is valid for one year from the date of issuance. After that, you’ll need to renew it if you’re still using it for things like job applications, travel, or other official requirements.
Why Do You Need NBI Clearance?
The document is required for multiple walks of life if you are in the Philippines. Following is a list of people who required the clearance of NBI.
NBI certificate is required by employers to verify that the person they are hiring has no criminal record. In other words, it serves as a character certificate, particularly for:
1. First Time and Seasoned Job Seekers
- Applicants applying for government jobs.
- Applicants applying in the private sector.
- First-time job seekers.
- OFWs – Oversea Filipino Workers
- Business Owners
- People working in regulated industries like legal, medical and law firms.
2. Interns and Students
There are some institutions in the Philippines that require students to present the NBI certificate at the time of admission. You can be required to provide it at the time of:
- Application for a foreign exchange program
- Application for a scholarship
- Internship placement especially if you are applying in hospitals, law enforcement etc.
- Enrolling in certification or graduate programs.
Remember: Not all institutions and internship centres have this requirement. Check where you are applying beforehand.
3. Legal Matters
You need to have an NBI certificate under some legal conditions. For instance:
- While filing for adoption of a child
- Applying for parole or bail
- Legally appearing in a case in court
- Processing legal separation of annulment.
4. Acquiring Licenses and Government IDs
An NBI certificate is a legal requirement when you are applying for:
- A visa application
- A passport
- Immigration
- Getting a license for keeping firearms.
- Civil service examinations.
5. Non-Filipino Residents
Under some conditions, non-Filipino residents also require the NBI online clearance certificate. If you are:
- Applying for a job
- Are about to get married in the Philippines (regardless of whether your spouse is Filipino or not)
- Applying for work permits.
Read the difference between police clearance and NBI clearance.
NBI Clearance Sample
Once you get your NBI Certificate, it will look like this.
You may also check PNP Payslip sample here.
NBI Clearance Renewal Online
The NBI online clearance quick renewal is a convenient online service that allows you to renew your NBI certificate without visiting an NBI office.
It’s ideal if your previous clearance was issued on or after October 16, 2016, and you don’t need to update any personal information.
Steps to Renew NBI Clearance Online
- Visit the NBI Website: Go to official NBI portal and click on the “NBI Clearance Online Renewal” button.
- Enter Your Details: Provide your old NBI ID number, full name, birthdate, and mobile number. Click “Verify” to proceed.
- Confirm Delivery Information: Provide your delivery address where the renewed clearance will be sent.
- Choose a Payment Method: Select your preferred payment option, such as GCash, Maya, 7-Eleven, or Bayad Center.
- Wait for Delivery: After payment, your renewed NBI certificate will be delivered to your address within:
- 3–7 working days for Metro Manila and Luzon
- 7–10 working days for Visayas and Mindanao
NBI Online Clearance Renewal Fee
- Renewal Fee: ₱330
- E-payment Service Fee: ₱25
- Total Cost: ₱355
NBI Online Clearance Door-to-Door Delivery Service
The NBI Door-to-Door Delivery Service offers a convenient way to receive your renewed clearance without visiting an NBI branch.
Eligibility Criteria
- Your previous NBI certificate must have been issued on or after October 16, 2016.
- You don’t need to change your personal information.
- You have a copy of your old NBI Clearance number.
How to Track Your NBI Clearance Delivery
Here’s how you can track the status of your NBI Certificate delivery:
- Visiting NBI website.
- Clicking on the “Track Application” button.
- Entering your NBI reference number.
- Clicking on the “Track” button to view the delivery status.
Common Issues and Solutions in NBI Clearance 2025
However smooth and easy the process of the NBI online clearance application online and physically is, some problems are bound to arise. Mostly, the problems are common and have common solutions. Following are the problems that you could face.
1. Getting a HIT Status
This is the most common problem. Sometimes, you get a HIT status if your name is the same as someone who holds a criminal record or even a pending case in the NBI database. This does not mean that there is any issue with your clearance application or registration.
Solution: You will not have to do anything. When a HIT occurs, a manual verification process is initiated to check if you are the person with the record or criminal case. The only problem is that it delays the NBI clearance issue and delivery process by 5 – 10 working days.
2. Unacceptable and Invalid IDs
An easy issue to solve is the submission of unacceptable, expired or invalid IDs.
Solution: If you want to avoid a rejection of your NBI application, you should ensure that all the IDs you are providing are according to the NBI’s approved ID list.
3. Typing Errors
Another very common issue is typological errors while filling and submitting the NBI application form.
Solution: Check and double-check everything before you submit.
4. Payment Issues
At times, some payment issues can also arise. For instance, not receiving a confirmation message or missing a payment window.
Solution: There is a time frame within which you have to pay once you book an appointment. If you don’t pay, your appointment slot is not secured. Therefore, it is best to pay as soon as you book an appointment.
NBI Clearance Contact Information
In case of any inquiries related to NBI online Clearance application, renewal, or delivery, you may reach out to the National Bureau of Investigation (NBI) through the following contact numbers:
- Hotline: +632 8523 8231
- Email: [email protected].
Operating Hours
The NBI offices are open from Monday to Friday, 9:00 AM to 6:00 PM, excluding national public holidays.
Conclusion
Getting your NBI certificate might seem like a task at first, but it’s actually pretty straightforward—especially now that most of the process can be done online. Whether it’s for work, travel, or anything official, it’s a key document that proves you have a clean record.
Just make sure you have the right documents, follow the steps, and pick the correct purpose when applying. With a little preparation, you’ll have your NBI online Clearance in no time.
