How to Track Police Clearance Certificate Online 2025
The police clearance certificate is an essential, legal document that is required in the Philippines for various reasons, including job applications, business transactions, visa applications and other legal procedures. NPCS has made it possible for applicants to track police clearance certificate online.
Yes, National Police Clearance System has made the process of applying, tracking and receiving the clearance certificate easy and smooth. Let’s learn how to do so:
Steps to Track Police Clearance Certificate Online
Here are the simple steps to follow while checking your police clearance certificate online:
Remember: A stable and fast internet connection is a plus point when you are checking the status of your police clearance.
1. Login to the NPCS Official Website
Open the official website to begin the process of tracking police clearance certificate. If you applied online for the certificate, you must have an existing account on the website. So, click the Login button.
When you log in, you will need to pass a verification check first.
After passing that, you will be redirected to the following page where you have to put in the login details.
2. Enter Your Reference Number
While applying for the clearance certificate, you were provided with a reference number. When the reference number is entered, you will be shown the status of your certificate. For example, it shows as pending below.
Pending shows that it is still under process and will take more time to be approved. There are three other alternatives that can also be shown. These include:
- Approved: It means that the clearance certificate has been processed and has been approved for release.
- Re-Processing: This means that there were some issues with your application, and you need to apply again.
- Released: This means that the clearance has been processed, cleared and released for collection or dispatch.
Requirements to Track Police Clearance Certificate Online
You will be required to have the following things to track police clearance certificate online. It is best to go through these before you get down to tracking.
- Personal Details: Keep your updated personal details handy like address, contact numbers, name, date of birth, etc.
- Identification: Sometimes, you might be asked to provide a valid government ID for the verification process.
- Reference Number: This is mandatory for you to have. Without this, your application will not move forward.
How to Download Police Clearance Certificate in the Philippines
Here are the steps to download police clearance certificate:
- Log in to the NPCS portal: Go to the official National Police Clearance System (NPCS) website and sign in using the email and password you used during registration.
- Check your application status: Once you’re logged in, go to your dashboard or the Clearance Application section. Enter your reference number to check the status of your application.
- Download the certificate: If the status says “Issued”, a download button or link will appear. Click it to download the certificate in PDF format.
- Save or print: After downloading, you can save the file on your device or print a copy. The certificate will include your name, reference number, date of issue, validity period, and a QR code.
Common Issues During the Tracking Of Police Clearance Certificate Online
There are a few problems that occur when you track police clearance certificate online. These are simple and can easily be overcome.
- Outdated Status: If you are seeing an outdated status, refresh the website or try again after some time.
- Invalid Reference Number: Didn’t save the right reference number? No problem, you can check again from the email or the receipt.
- Website Not Working: If the NPCS website is not responding, try refreshing the page, clearing your browser’s cache, or switching to a different browser or device. If it still doesn’t work, it’s best to reach out to customer support for help.
What to Do If Police Clearance Certificate is Delayed?
In some exceptional cases, you may face delayed or late clearance of the certificate. Here’s what you need to do then:
- Contact Support: You can reach the NPCS helpline at (02) 723‑0401 loc. 7663 or send a message via their official email.
- Visit the Police Station: Go to the police station where you applied, and bring your receipt and reference number. The staff can manually check and update your clearance status, usually within 15 to 30 minutes.
How to Check If Police Clearance is Valid?
The police clearance tracking system also helps you verify the authenticity of your certificate online. Here are the steps to do so:
- Go to Verify Clearance Page.
- Enter your surname and clearance number
- Complete the CAPTCHA check
- The system will indicate whether the certificate is Valid, Expired, or Revoked.
How Police Clearance Online Tracking System Helps Us
The police clearance online tracking system facilitates the applicants in several ways. Here are some of its benefits:
- Convenient: The biggest advantage is that it is highly convenient to track the application. All you need is a smart device or laptop and an internet connection. You can just check from the comfort of your home.
- Time–Saving: No need to visit the police station, stand in a queue and follow up.
- Real-Time Updates: Your application status is updated in real time. There are various steps. You will be informed if it is approved, processing, ready for pickup, or issued.
Conclusion
Tracking your Police Clearance Certificate online through the National Police Clearance System (NPCS) is a user-friendly process. It eliminates the hassle of physical follow-ups and allows applicants to stay informed with real-time updates from the comfort of their home.
The key is to keep your reference number and personal details ready, then you can easily monitor the progress of your application and even download a digital copy once it’s released.
