NBI Clearance Renewal – Online Appointment & Requirements 2025
The Philippine Government has made the NBI clearance renewal process much easier with an improved and streamlined system. You can now skip the long lines at NBI offices because most of the steps—from setting an appointment to making payments—can be done online.
With just a few clicks, you’re well on your way to getting your renewed clearance. Whether you’re renewing it for work, travel, or other official purposes, this guide will walk you through everything you need to know about the NBI clearance online renewal process in the Philippines in 2025.
How to Get NBI Clearance Renewal Online
Here are the steps you need to follow to get NBI clearance online renewal appointment in 2025:
1. Visit the Official Website
Visit the official NBI Clearance website. If you already have an account from your previous application, just log in. If not, you’ll need to register by filling out the required personal details.
2. Fill Out or Update Your Personal Information
Once logged in, check your personal information and update it if necessary. Make sure all details (like your name, birthdate, and contact info) match your valid ID to avoid delays during your renewal.
After you have entered all the information and double-checked it, go ahead and press verify.
For filling out this information, you will require your old NBI ID number. This number allows the portal to retrieve your information and data. The number will be found on your NBI certificate as shown in the picture below:
3. Check the Renewal Form Information
When you enter your NBI ID, the system will generate a complete renewal form for you. Make sure to review it carefully and confirm that all your information is accurate.
Now, there are two options you can choose from:
- Regular Renewal option: This lets you choose your preferred NBI branch, schedule an appointment, and personally claim your clearance.
- Quick Renewal: This option allows you to skip visiting an NBI branch, and your clearance will be delivered to your address. Quick Renewal usually costs more because of delivery fees.
4. Select Your Renewal Option
For people who have a clearance after Oct 2016, you can get the entire process done online. Moreover, there is an option of door-to-door delivery where your clearance will be delivered to your doorstep for a fee.
If you opt for NBI Clearance Quick Renewal option, you will see a form with your personal details, including your name, delivery address, and the amount to be paid.
Make sure to double-check your delivery address to avoid any delays in receiving your renewed NBI clearance. Also, review all information carefully to prevent issues with the process.
If you have a clearance from before 2016, you will have to schedule an appointment and have your biometrics done just like you have while applying for an NBI Clearance. Here’s how to do so:
5. Schedule an Appointment (For Regular Renewal)
First, you will select the branch closest to you for the appointment. Next, select a time that suits you. Remember, don’t forget to mention AM or PM while making the selection. Many people forget to do this and get their appointments mixed up.
4. Complete the Payment
One of the reasons why NBI Clearance online renewal is convenient for everyone is that it provides the applicant with multiple payment options.
You can pay using various options:
- GCash
- PayMaya
- Bayad Center
- 7-Eleven
- Banks (via online banking or over-the-counter)
Select the most convenient option for yourself and proceed forward. Keep your payment reference number as proof.
6. Attend the Appointment (For Regular Renewal)
When the day of the appointment arrives, attend with all the necessary documents. You will require:
- The old NBI Clearance
- Valid ID cards for verifications
- Payment receipt
- Confirmation of the appointment
Always make double copies of the documents along with the original ones to avoid wasting time in getting copies.
Tips for Smooth Experience During the Appointment
- Dress properly and neatly.
- Ready all your documents and copies of documents a few days before.
- Arrive 10-15 minutes before your appointment time.
- Keep the payment receipt as proof of payment
7. Wait for the Clearance Renewal
If you have applied for online clearance renewal with door-to-door delivery, you will get it at home but for an extra fee. On the other hand, it can take 5 – 10 days to be issued.
Read Police clearance renewal process here.
How to Cancel Your NBI Clearance Renewal Appointment
Sometimes, you are not able to attend your NBI renewal meeting due to any reason. In this case, it is best to cancel it beforehand if you know you won’t be able to attend it. That will allow someone else to avail that opportunity.
Steps in Cancelling Your NBI Renewal Appointment
Cancelling the appointment is very simple.
- Log in to your account on the NBI clearance portal
- Head over to the appointment details
- Select cancel and proceed.
Tip: When you cancel an appointment, you will have to start from scratch to book one again. Therefore, it is better to reschedule it for a later time rather than cancel it completely.
How to Reschedule Your NBI Clearance Renewal Appointment
Here’s are the steps to reschedule your NBI Clearance online Renewal appointment:
- Log in to your account on the NBI Clearance portal
- Select transactions
- You will see an option for rescheduling your appointment
- Select a new date and time for it
- Confirm and your appointment is rescheduled.
NBI Clearance Renewal Fee
Here’s what you need to know about the NBI clearance renewal cost.
For regular applicants, the renewal fee depends on how you choose to process it:
- Standard renewal (via regular application):
You’ll pay ₱130 as the base fee, plus a ₱25 system service fee. That’s a total of ₱155. - Quick Renewal (door-to-door delivery):
If you’re in Metro Manila and want your clearance delivered to your home, the fee is ₱330, plus ₱25 service charge. So in total, that’s ₱355.
You can pay using GCash, Maya, Bayad Centers, 7-Eleven, online banking, or over-the-counter payment centers. Very convenient!
NBI Clearance for First Time Jobseekers
As per Republic Act No. 11261 (First-Time Jobseekers Assistance Act), your first NBI clearance is free. You just need to make sure that you meet the requirements and present valid proof.
What to Bring for NBI Clearance Online Renewal?
The requirements for NBI clearance renewal include the following:
- Your old NBI Clearance
You’ll need the NBI ID number printed on it. Even a scanned copy or photo will do, especially if you’re renewing online. - One valid government-issued ID
Bring something original and not expired. This could be your UMID, passport, driver’s license, or any accepted government ID. - Your appointment confirmation
After booking online, print or save the page with the QR code or reference number—you’ll need to show it at the NBI branch. - Proof of payment (just in case)
While it’s not always required, having a screenshot or receipt of your payment helps in case there are issues.
Read the difference between NBI clearance vs Police clearance here.
Note: If you’re using the Quick Renewal option, you will not need to visit the branch. Simply wait for the delivery—no documents are needed on your part.
Why Do You Need to Renew NBI Clearance?
The NBI Clearance is valid for one year from the date of issuance. However, a clearance less than six months old is required at many places. Therefore, it is better to get your clearance renewed after six months of issuance.
An NBI clearance is an important legal document required in the Philippines. It is needed for:
- Getting a job
- Work permits
- Visa processing
- Immigration
- A business license
- Loan applications
- Other legal activities.
An NBI Clearance shows that the holder has no criminal record in the Philippines and is of good moral character.
Who is Eligible to Get an NBI Clearance Renewal?
You are eligible to renew your NBI Clearance in the Philippines if:
- You’ve had an NBI Clearance before.
If your previous clearance was issued from 2014 onwards, you’re good to go. Just make sure you still have the NBI ID number. It is usually printed on the upper portion of your old clearance. - Your details haven’t changed.
If there are changes, especially in your name (e.g., due to marriage or correction), you must apply as a new applicant instead of renewing. - Your old clearance isn’t too outdated.
Technically, there’s no hard rule on how old is “too old,” but if your last clearance is more than 2 years old, the system might ask you to apply fresh. - You still have a copy of your old NBI Clearance.
It’s required to input your NBI ID number or scan it for quick renewal or manual renewal online. - You don’t have a “HIT” on your name.
If your name matches someone with a criminal record, your application needs manual checking. In that case, you’ll need to go through the regular process.
Common Issues and Solutions in the NBI Clearance Online Renewal Process
However well-prepared you are, sometimes issues can arise. Luckily, most of these issues are small and have simple solutions. Let’s see what the common issues are and how you can solve/avoid them.
- Technical Issues and Glitches on the Website: Sometimes, the website might be down or you may feel it lagging. You should switch browsers, clear the cache or try a different device to ensure that the issue is not from your end. Even if it persists after doing all this, you can contact the technical support team.
- You Get a HIT: However scary it might seem to get a HIT if you have no criminal record, you don’t need to worry as it is very common. It happens when your name matches the name of someone who has a criminal record. In most cases, it is verified by the NBI and your name is cleared. However, in some cases, you may need to provide additional documentation to prove your innocence.
- Wrong Personal Information: Many times, people tend to enter wrong personal information/details. This leads to an error. Always check and double-check after you put in the information.
- Missed Appointment: If you have missed your appointment for any reason, reschedule it as soon as possible.
- Payment is Not Reflected: Sometimes the payment is not reflected even after it has been made. Give it a few hours and then see if it is reflected or not. If it is not, you can contact the helpline. To avoid this problem, always keep a receipt of the payment with you.
Conclusion
Renewing your NBI clearance in 2025 has become easier and more efficient thanks to the government’s online system.
Whether you’re eligible for full online renewal or need to visit a branch for biometrics, the process is streamlined and user-friendly.
By preparing your documents, double-checking your information, and following each step carefully, you can avoid common issues and receive your clearance without unnecessary delays.
